PRESENTED BY:
RK Kliebenstein, Principal, Coast-to-Coast Realty Advisors LLC
The coronavirus has changed life and business worldwide, but not all industries have been hit equally. Though self-storage is resilient, it has been shaken. Whether you’re an owner, investor, manager, developer or supplier, you must adapt. Our presenter will examine the new industry landscape, identifying areas of greatest impact and strategies being devised to ensure continued success, even in an unpredictable environment. Discover what it’s going to take to thrive in this COVID-19 era.
PRESENTED BY:
Scott Meyers, Principal, Kingdom Storage Holdings LLC
Like it or not, a recession is here. Our presenter will touch on industry lessons learned from the Great Recession of 2008 as well as similarities and differences in today’s market. He’ll share a blueprint on how to navigate this downturn and take advantage of opportunities that will occur, discussing the effects on finance, development and more.
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PRESENTED BY:
Clair Hoover, President and CEO, Freedom Storage Management
As shiny new self-storage facilities crop up in your area, equipped with fancy amenities, advanced technology and attractive services, prospective customers need reasons to keep your facility top of mind and not vote you off their island. Our presenter will share what it takes to compete in an increasingly saturated industry, including operational improvements to boost efficiency and ways to demonstrate your value proposition. Learn how to be the survivor in your market!
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MODERATED BY:
Michael Mele, Vice Chairman, The Mele Group of Cushman & Wakefield
Caesar Wright, President, Mako Steel Inc.
Have questions about funding or building a self-storage project? This is the session for you! Ask our hosts your questions about finance, capital markets, rates, real estate, development activity, feasibility, site design, construction materials and methods, and so much more.
PRESENTED BY:
Jon Loftin, Vice President and IoE (Internet of Everything) Product Owner, OpenTech Alliance Inc.
Smart technology has made life more convenient than ever. When you open an app on your phone, you’re using smart technology. We now have access to an array of connected devices that can improve quality of life and optimize business operation. Advances in self-storage technology can help your operation save money, increase security and enhance your customer experience. Our presenter will discuss the why and how.
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PRESENTED BY:
Peter Stuhlreyer, Founder and Chief Architect, Designhaus LLC
The zoning and planning process is filled with obstacles and opportunities. Our speaker has appeared before officials in nearly 100 cities and attended more than 1,000 hearings. He’ll teach you how to turn “no” votes into “yes,” and avoid common mistakes that cause towns to deny your ideas. Following his 10 steps will help you get your facility built while your competitors give up on their plans.
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PRESENTED BY:
Susan Haviland, Owner, Haviland Storage Services
The success of any self-storage operation depends largely on the competency and motivation of its management team. Finding talented employees is important, of course; but retaining them is also critical in protecting your multi-million-dollar investment. Our presenter will help you determine the appropriate compensation to keep your team engaged and happy, including salaries and wages, bonus plans, benefits, and other incentives designed to keep them working for the success of your business.
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MODERATED BY:
M. Anne Ballard, President of Marketing, Training & Developmental Services, and
Stacie Maxwell, Vice President of Marketing and Training, Universal Storage Group
Have questions about successfully operating a self-storage business? This is the session for you! Ask our hosts your questions about revenue management, sales strategies, customer service and experience, marketing, site maintenance, staff issues, and so much more.
PRESENTED BY:
John Jordan, Co-Founder, Go Local Interactive
Consumers are impatient when they’re searching for a product or service, and if you don’t provide the information they’re seeking quickly, you’ll lose them to a competitor in the blink of an eye. We all know how important online presence is today, and that includes your website. In this session, you’ll learn specific optimization techniques for improving your user experience (UX), from the landing page to the final transaction.
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