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Frequently Asked Questions | ISS Virtual Conference

Attendee FAQs

The live event will take place April 28-29, 2021. All sessions will be recorded and available on demand through May 31.

The platform will be open 10:30 a.m. to 5:30 p.m. ET. Seminars will be offered 11 a.m. to 5:15 p.m. ET. 

You can register at or click here to go directly to the online form. The process is fast and easy. Once the form is complete, you’ll receive a confirmation email with an add-to-calendar option, plus email reminders leading up to the event.

Yes, you can enjoy the full event from any Internet-connected device. The best experience will be on a laptop or desktop computer using the Chrome or Firefox browser. You can use a mobile device, however, some functionalities may be limited because of the screen size. If you opt to use a mobile device, please make sure you have a strong Wi-Fi connection, as mobile networks aren’t likely to have the required Internet speed to handle video streaming.

Yes. On the event login page, click the “System Check” button to ensure your computer and connection are sufficient to support the experience and all its features. You can also run a test here.

If you experience any difficulties when attempting to access the event platform, please email our support desk

Help-desk representatives will be available to assist attendees from 9:30 a.m. to 5:30 p.m. ET on April 28 and 29. You can also seek help in the public chat or send email the support desk.

We’ve got you covered! All content will be available on demand via the conference platform until May 31, 2021.

To ensure the best possible attendee experience, we have selected the popular, user-friendly 6Connex platform, which is best-in-class.

No. The ISS Virtual Conference is dedicated to online education and networking. To interact with exhibitors, please join us at The Mirage Hotel & Casino in Las Vegas, July 13-16, 2021, for the upcoming ISS World Expo.

If your question relating to the registration process, please email [email protected]. For all other questions, please email [email protected].